Whether you're purchasing from us on-line or just browsing our site, your privacy is important to us.
(Effective October, 1999)

Visiting our Site
When visiting the Big Dogs web site, our server automatically recognizes your domain name, but not your individual I.D. This information is collected as well as the URL's of anyone who e-mails us. We also collect any information volunteered by the consumer, such as survey information and/or site registrations.

The information we gather is used to improve the content of our Web Site and to notify you about current, solutions, products, services, and events. It is not shared with other organizations for commercial purposes. If you do not wish to receive promotional e-mail from us, simply let us know via e-mail, by contacting us.

Persons who supply us with their telephone numbers online may be contacted by us regarding an order they have placed. We will not call you regarding any promotions or share your telephone number with other companies.

Ordering On-Line
If you order a product from us, you are placed in our customer file and will receive transactional and/or promotional emails. We occasionally make customer mailing addresses available to other reputable catalog companies. If you do not wish to receive mailings from these companies or do not wish to receive our printed catalog, please contact us. Provide us with your name and address as it appears on the mailing label, and we will be sure your name is removed.

Safe and Secure
We've put many safeguards into our electronic store so that you can enjoy your shopping experience without having to worry about the security of your credit card transactions. Our secure shopping system is made up of three layers.

1. The first layer "Safe Technology" is the most visible to you. Our Secure Socket Layer (SSL) technology is an industry standard and among the best software available today for secure commerce transactions. Using RSA key technology, our web server is stable and secure, so you can shop via the web without worry and without risk. We encrypt all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

2. The second layer, our "Firewall", works behind the scenes. We protect all of your private information, including your order, behind a network security system. Only our own staff has access to this information, and then only enough to service your order.

3. As a final precaution, we authorize all credit card transactions through the same private channel that we use for traditional phone, fax, or mail orders. If you have any questions about our security system, please contact us.

Potential Future Modifications
This Privacy Policy was last updated on May 1, 2013. Big Dogs reserves the right to change, modify or amend this policy at any time. Use of this website after modification implies that you consent to this Privacy Policy as modified.