Shipping to Multiple Addresses
We will ship items from one order to multiple addresses within the United States. Simply follow the instructions during the checkout process to specify which items you would like to be sent to each address. For each additional shipping address, add $4.00.

Gift Wrapping
We start with a colorful, high gloss, holly-green box that has a gold foil Big Dogs logo.
Then we carefully place your garment in the box, and seal it with a reusable, gold-foil elastic ribbon tied in a bow.
We include on the outside of the box a high-quality, gold foil raised-emboss greeting card --
We'll even hand-write a special message from you on the card.
All for just $5 per box!

Gift wrapping is delayed on next day orders.

Whether you're purchasing on-line or just browsing, your privacy is important to us.

Privacy Policy
(Effective October, 1999)
Visiting our Site
When visiting the Big Dogs web site, our server automatically recognizes your domain name, but not your individual I.D. This information is collected as well as the URL's of anyone who e-mails us. We also collect any information volunteered by the consumer, such as survey information and/or site registrations.

The information we gather is used to improve the content of our Web Site and to notify you about current Solutions products, services, and events. It is not shared with other organizations for commercial purposes. If you do not wish to receive promotional e-mail from us, simply let us know via e-mail, by contacting us.

Persons who supply us with their telephone numbers online may be contacted by us regarding an order they have placed. We will not call you regarding any promotions or share your telephone number with other companies.

Ordering On-Line
If you order a product from us or request a catalog, you are placed in our customer file. We occasionally make customer mailing addresses available to other reputable catalog companies. If you do not wish to receive mailings from these companies or do not wish to receive our printed catalog, please contact us. Provide us with your name and address as it appears on the mailing label, and we will be sure your name is removed.

Safe and Secure
We've put many safeguards into our electronic store so that you can enjoy your shopping experience - without having to worry about credit card transactions. Our secure shopping system is made up of three layers.

1. The first layer "Safe Technology" is the most visible to you. Our Secure Socket Layer (SSL) technology is an industry standard and among the best software available today for secure commerce transactions. Using RSA key technology, our web server is stable and secure, so you can shop via the web without worry and without risk. We encrypt all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

2. The second layer, our "Firewall", works behind the scenes. We protect all of your private information, including your order, behind a network security system. Only our own staff has access to this information, and then only enough to service your order.

3. As a final precaution, we authorize all credit card transactions through the same private channel that we use for traditional phone, fax, or mail orders. If you have any questions about our security system, please contact us.

Terms & Conditions
Welcome to BIGDOGS.com, ("Site"). Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by those rules.

GENERAL
We may from time to time change the rules that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the rules as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by The Walking Company Holdings, Inc. (together with its subsidiaries, "Big Dogs"). The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Big Dogs. BIG DOGS, Big Dog, Big Dog Club, Bad Dog, QVF, Bigdogs.com, Little Big Dogs, Big Dog Kids and other trademarks appearing at this Site are trademarks of Big Dogs.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of, any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

Many Big Dogs graphics are parodies and spoofs of various people, movies and things. No Big Dog product is licensed or authorized by any other company or person.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Big Dogs on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain the property of Big Dogs. Such disclosure, submission or offer of any Comments shall constitute an assignment to Big Dogs of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Big Dogs will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Big Dogs is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Big Dogs may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.

PRODUCT INFORMATION
All products displayed at the Site are offered while supplies last. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

COLORS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources, the availability and content of which Big Dogs does not control. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT BIG DOGS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INDEMNIFICATION
You agree to defend, indemnify and hold Big Dogs harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS
Unless otherwise specified, this Site and the Contents thereof are displayed solely for the sale of Big Dogs ' products and services.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California.

TERMINATION
This Agreement is effective unless and until terminated by either you or Big Dogs. You may terminate this Agreement at any time. Big Dogs also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Big Dogs ' sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Big Dogs, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.